# Certainly

> Create multilingual chatbots to engage with customers in their preferred languages.

URL: https://store.crowdin.com/certainly-conversational-ai
Category: Customer Service
Type: Guide
Author: Certainly

Integrate your Certainly bot with Crowdin to automate multilingual replies the same way as replies in the first language. Once you create a chatbot in one language, you can use it in other languages. Send source texts to Crowdin, translate them, and the chatbot will be using your translations to communicate in other languages.

Before using two platforms together, you need to create  a chatbot with Certainly and an account in Crowdin.

To integrate Crowdin translations into your bot replies please read the [Certainly + Crowdin](https://support.certainly.io/hc/en-us/articles/4414016116754?utm_campaign=%5BPartnerships%5D%20Crowdin&utm_source=Crowdin%20Marketplace%20Certainly%20App%20Partnerships&utm_medium=link) article.

## Screenshots
![](https://developers.app.crowdin.net/api/media/file/b9d384c3-1ef7-4d35-9002-81c474997fb0.png)