# Salesforce Knowledge

> Easily make your Salesforce Knowledge multilingual

URL: https://store.crowdin.com/salesforce-knowledge
Category: Customer Service
Type: App
Author: Crowdin

Translate your Salesforce Knowledge content with ease. Setup integration once, define your localization workflow and spend less time managing translations.

> Salesforce Knowledge allows to create and manage our company information and securely share it when and where it is needed. Salesforce Knowledge base is built from knowledge articles, which are documents of information.

## Features at a glance


 - Content translation.
 - Manual content synchronization before and after translation.
 - WYSIWYG file preview for translators.
 - Quick sync and translation of even minor content updates, like a new sentence or a changed word.

## Salesforce Knowledge translation connector overview


<div class="video"><iframe style="overflow:hidden; max-width: 68vw; max-height: 37.25vw;" height="100%" width="100%" src="https://www.youtube.com/embed/dZZQ8BeHEBY" frameborder="0" allow="autoplay; encrypted-media" allowfullscreen=""></iframe></div>

## Setting up the Salesforce Knowledge localization connector


After installing the application, you will find it in your project *Integrations* section.


Follow the instructions on the screen to connect your Salesforce Knowledge account.

![Connect Salesforce Knowledge for translation](https://developers.app.crowdin.net/api/media/file/8a10bb17-df56-4daa-ac35-aef683d05221.png "Salesforce Knowledge configuration.")


## Manual synchronization


Follow these steps to import content for translation and begin the Salesforce Knowledge internationalization process:

 1. Open the Salesforce Knowledge integration.
 2. In the Salesforce Knowledge section (right panel), select the files that should be translated.
 3. Click Sync.


To export translations to Salesforce Knowledge, follow these steps:


 1. Open the Salesforce Knowledge integration.
 2. In the left section, select the files that will be synced to Salesforce Knowledge.
 3. Click Sync to Salesforce Knowledge.

![Import Salesforce Knowledge content for translation](https://developers.app.crowdin.net/api/media/file/4c65489e-5fc0-4c36-a186-94b322682344.png "Salesforce Knowledge translation synchronization.")


## Subscription to Salesforce Knowledge translation

The free trial is 14 or 30 days depending on the subscription plan.