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Twilio Studio IVR Localization

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Twilio Studio IVR translation with Crowdin

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With this app you can translate Twilio Studio IVR in Crowdin and keep the app multilingual.

File Format Details

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Attribute Value
File Extension .json
API Type twilio-studio
Source can be edited in Crowdin No
Generating translated files via Bundles Search Crowdin Store
Supports pluralization No
WYSIWYG Preview in the editor Yes
Supported types of contextual information WYSIWYG
Custom attributes No
Existing translations import possibility Key-value mapping (trivial)

Sample File

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{
  "description": "A New Flow",
  "states": [
    {
      "name": "Trigger",
      "type": "trigger",
      "transitions": [
        {
          "event": "incomingMessage"
        },
        {
          "next": "check-open",
          "event": "incomingCall"
        },
        {
          "event": "incomingRequest"
        },
        {
          "event": "incomingParent"
        }
      ],
      "properties": {
        "offset": {
          "x": 0,
          "y": 0
        }
      }
    },
    {
      "name": "check-open",
      "type": "run-function",
      "transitions": [
        {
          "next": "split-open",
          "event": "success"
        },
        {
          "event": "fail"
        }
      ],
      "properties": {
        "service_sid": "",
        "environment_sid": "",
        "offset": {
          "x": 120,
          "y": 180
        },
        "function_sid": "",
        "parameters": [
          {
            "value": "#YOUR_BUSINESS_PLACE_ID#",
            "key": "PlaceId"
          }
        ]
      }
    },
    {
      "name": "open",
      "type": "say-play",
      "transitions": [
        {
          "event": "audioComplete"
        }
      ],
      "properties": {
        "voice": "alice",
        "offset": {
          "x": 460,
          "y": 750
        },
        "loop": 1,
        "say": "The business is open",
        "language": "en-US"
      }
    },
    {
      "name": "closed",
      "type": "say-play",
      "transitions": [
        {
          "event": "audioComplete"
        }
      ],
      "properties": {
        "voice": "alice",
        "offset": {
          "x": -50,
          "y": 780
        },
        "loop": 1,
        "say": "The business is closed",
        "language": "en-US"
      }
    },
    {
      "name": "split-open",
      "type": "split-based-on",
      "transitions": [
        {
          "next": "closed",
          "event": "noMatch"
        },
        {
          "next": "closed",
          "event": "match",
          "conditions": [
            {
              "friendly_name": "If value equal_to open",
              "arguments": [
                "{{widgets.check-open.parsed.open.open_now}}"
              ],
              "type": "equal_to",
              "value": "false"
            }
          ]
        },
        {
          "next": "open",
          "event": "match",
          "conditions": [
            {
              "friendly_name": "If value equal_to open",
              "arguments": [
                "{{widgets.check-open.parsed.open.open_now}}"
              ],
              "type": "equal_to",
              "value": "true"
            }
          ]
        }
      ],
      "properties": {
        "input": "{{widgets.check-open.parsed.open.open_now}}",
        "offset": {
          "x": 150,
          "y": 410
        }
      }
    }
  ],
  "initial_state": "Trigger",
  "flags": {
    "allow_concurrent_calls": true
  }
}
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Crowdin is a platform that helps you manage and translate content into different languages. Integrate Crowdin with your repo, CMS, or other systems. Source content is always up to date for your translators, and translated content is returned automatically.

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Categories
Works with
  • Crowdin Enterprise
  • crowdin.com
Details

Released on Aug 21, 2022

Updated on Aug 18, 2025

Published by Crowdin

Identifier:twilio-studio