Salesforce Knowledge

Salesforce Knowledge

Author Crowdin
Compatible with
  • Crowdin Enterprise

Your Salesforce Knowledge base is built from knowledge articles. Articles can include information on process, like how to reset your product to its defaults, or frequently asked questions, like how much storage your product supports.

The articles are then published and can be used internally or externally in a range of channels. You can publish articles in customer and partner sites and public websites or share articles in social posts and emails. Control where and what information is published or shared based on the article page layouts, user profiles, actions, and other settings.

Crowdin Salesforce Knowledge connector allows you to manage your knowledge bases  localization in an agile and most efficient manner. Manage the process manually by defining which articles should get translations to selected languages or configure once and outsource translation to an agency. Crowdin Salesforce Knowledge will take care of articles updates so you don't have to.

 

 

To install the Salesforce Knowledge app in your Crowdin Enterprise organization please contact sales team.