Verbis for Salesforce Live Chat

With a connector to Verbis for Salesforce Live Chat, you can have a real-time translation in your live chat. Your customers can write in the chat in any language they desire, and Verbis will pick up which language that is and translate the content before it's shown to your agent/customer service. When your agent/customer service replies to your customer, the message will appear in the same language in which the customer initiated the dialog.

Verbis is a native Translation and Localization application in Salesforce. Verbis allows you to translate all your written communication directly in Salesforce. We bring an Artificial Intelligence layer for localization and translation in over 190 different languages.

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To use this application, contact our team.