Document360 localization with Crowdin

Make your Document360 knowledge base localization process smoother with Crowdin. Crowdin is a platform designed to help you manage and translate content from your Document360 knowledge base into various languages, simplifying your localization efforts.

Document360 is an AI-powered, cloud-based knowledge management platform that helps businesses create, manage, and publish self-service knowledge bases for both customer support and internal team collaboration.

Features at a glance

• Translate all your Document360 knowledge base articles, categories, and tags.
• Automate pre-translation using Translation Memory (TM) or Machine Translation (MT) engines.
• AI-assistant for optimized translation and content generation.
• Generate reports, including cost estimations, to plan your localization budget.
• Manual content synchronization before and after translation.
• Auto-sync of source content and translations.
• WYSIWYG file preview for translators.
• Quick sync and translation of even minor content updates, like a new sentence or a changed word.

Document360 translation connector overview

Setting up the Document360 connector

After installing the application, you will find it in your project Integrations section.

Follow the instructions on the screen to connect your Document360 account.

Manual synchronization

To import content for translation from Document360, follow these steps:

1. Open the Document360 integration.
2. In the Document360 section (right panel), select the files that should be translated.
3. Click Sync.

To export translations to Document360, follow these steps:

1. Open the Document360 integration.
2. In the left section, select the files that will be synced to Document360.
3. Click Sync to Document360.

Auto content synchronization

To automatically import content for translation from Document360 choose files and click Scheduled sync in the right panel in the Document360 integration. The file you chose will be pushed once at a scheduled time (by default, it is done once a day). The same button is used to export translated files from Crowdin to Document360 (in the left panel). You may disable this by clicking Disable Sync.