HelpCenter localization with Crowdin

Translate your HelpCenter content with ease. Setup integration once, define your localization workflow and spend less time managing translations.

HelpCenter is an intuitive, easy to set up and use customer service software for e-commerce to make your interactions with customers more effective.

Features at a glance

• Docs translation.
• Manual content synchronization before and after translation.
• Auto-sync of source content and translations.
• WYSIWYG file preview for translators.
• Quick sync and translation of even minor content updates, like a new sentence or a changed word.

Setting up the HelpCenter connector

After installing the application, you will find it in your project Integrations section.

Follow the instructions on the screen to connect your HelpCenter account.

Manual synchronization

To import content for translation from HelpCenter, follow these steps:

1. Open the HelpCenter integration.
2. In the HelpCenter section (right panel), select the files that should be translated.
3. Click Sync.

To export translations to HelpCenter, follow these steps:

1. Open the HelpCenter integration.
2. In the left section, select the files that will be synced to HelpCenter.
3. Click Sync to HelpCenter.

Auto content synchronization

To automatically import content for translation from HelpCenter choose files and click Scheduled sync in the right panel in the HelpCenter integration. The file you chose will be pushed once at a scheduled time (by default, it is done once a day). The same button is used to export translated files from Crowdin to HelpCenter (in the left panel). You may disable this by clicking Disable Sync.