Help Scout localization with Crowdin

Translate your Help Scout content with ease. Setup integration once, define your localization workflow and spend less time managing translations.

Help Scout offers a help desk invisible to customers, that helps companies deliver outstanding customer support.

Features at a glance

• Docs translation.
• Manual content synchronization before and after translation.
• Auto-sync of source content and translations.
• WYSIWYG file preview for translators.
• Quick sync and translation of even minor content updates, like a new sentence or a changed word.

Help Scout translation connector overview

Setting up the Help Scout connector

After installing the application, you will find it in your project Integrations section.

Follow the instructions on the screen to connect your Help Scout account.

Manual synchronization

To import content for translation from Help Scout, follow these steps:

1. Open the Help Scout integration.
2. In the Help Scout section (right panel), select the files that should be translated.
3. Click Sync.

To export translations to Help Scout, follow these steps:

1. Open the Help Scout integration.
2. In the left section, select the files that will be synced to Help Scout.
3. Click Sync to Help Scout.

Auto content synchronization

To automatically import content for translation from Help Scout choose files and click Scheduled sync in the right panel in the Help Scout integration. The file you chose will be pushed once at a scheduled time (by default, it is done once a day). The same button is used to export translated files from Crowdin to Help Scout (in the left panel). You may disable this by clicking Disable Sync.

Subscription

The free trial is 14 or 30 days depending on the subscription plan.